FAQs

What is Cheerity?

Cheerity is a mobile platform that lets you instantly join social media campaigns, or Cheers, for the causes you care about most. Through our simple web app, Cheerity provides an easy, frictionless way to raise money and awareness for charities with a few clicks. We are currently in beta and we’d love your feedback.

 

What is a CHEER™?

A Cheer is your photo or video, added to a hashtag and shared in social media with the goal to raise awareness and money for a cause through Cheerity’s mobile platform.

 

How does Cheerity work?

You can join Cheers directly from our web app or through tagged posts that appear on social networks. Simply click the public link, add your photo or video to the hashtag, share in any of your social networks (or by text or email if you prefer), and tag your friends to join. Donations are not required, awareness is incredibly important too! Cheers are also searchable by hashtag.

 

Can I start a CHEER™ of my own?

Soon! As the platform rolls out you will be able to start your own Cheer, and it will be just as simple as joining one. Simply select a charity to benefit, name your Cheer with a hashtag, tag up to five of your friends on your social network of choice, tell your story and share it with the world.

 

How is Cheerity different?

Crowdfunding platforms are useful for one-to-many fundraising, but often the message is lost along the way. Cheers are a personal endorsement of a cause facilitated by a direct friend-to-friend invitation. Cheers were designed specifically for social media, you can join a Cheer, make a donation and invite your friends all without ever leaving the Facebook or Twitter (coming soon) browser if you choose. Cheerity believes you should have a choice in how you’d like to participate: you can include a donation, spread awareness or both! Cheerity is charity on YOUR terms.

 

Is there an app for Cheerity?

Cheerity is a web-based platform. We’re designed for your phone, but there’s no need to download an app in order to use Cheerity. Cheerity works with any mobile browser, and on your desktop as well.

 

Do I have to make a donation?

Nope! When you Cheer you’re still raising awareness for your cause, spreading the campaign and reaching as many people as possible in the process, many of which will choose to donate themselves. When prompted to make a donation, simply press the “Skip Donation” button to continue with your Cheer.

 

Is my donation tax deductible?

Yes, your donation is fully tax deductible. We have partnered with DonateWell, a 501(c)3 non-profit organization, to process and deliver your donation to the benefiting charity. You will be issued a receipt for the total amount donated.

 

How much of my donation goes to the charity?

Out of every dollar donated, 90% goes directly to the charity to start helping right away. 5% covers DonateWell’s fee for credit card processing and disbursement of your donation to the charity. Cheerity’s 5% operational fee keeps our platform running free of charge for everyone involved, including charities. For more information on payments and disbursements, please see our Terms of Use.

 

What payment methods can I use?

You can make a donation using any credit card, including Visa, Mastercard, American Express or Discover. Once you’ve entered your card information, we can safely store it should you wish to donate again in the future. We will be adding many other popular payment methods soon to make donating even easier.

 

Can I keep my donation private?

Cheerity doesn’t ever share the amount you’ve donated. We think it’s terrific you are helping and it doesn’t matter how big or small your gift is.

 

Will you share my information with the charity?

No. When you make a donation, you have the option to share your name and email with the benefiting charity so they may keep you informed of their work but that is entirely up to you. We respect your privacy and unless you check the box, Cheerity will never share your information. For more details on how your information is protected, please check out our Privacy Policy.

 

Can I get a refund?

All donations are final and non-refundable as soon as payment is made through the platform.  

 

How do I get in touch?

If you ran into a problem using Cheerity, you can report an issue here. To get in touch with us about anything else, drop us a line here.

 

I’m a charity, how do I join?

Cheerity is in beta and would love to include your charity. Simply opt in here and we will be in touch!